FITO LEUVEN

Wij waren zéér teleurgesteld wat betreft de service en de klantvriendelijkheid. Wij zijn niet correct behandeld en gaan zeker niets meer kopen in deze winkel. Geen aanrader.

Super! Leuke winkel

Heel goede service. Probleem snel en professioneel opgelost

What a horrible management has this shop! Never ever again shopping here!!! Here is the story of how we were basically forced to buy stuff for 350 euros we didn't need that much. It goes as following. We have bought furniture for our home office from this Domo store. A few of the articles were not in stock, so we ordered them (which takes about 2-3 weeks, meaning they are not rushing the same minute you order it to pack and deliver it with the night-shift truck next morning). Ok, we come home, put together all the furniture we've got and realize that those pieces we didn't get were actually really not needed. Ok, miscalculation from our side. No big deal, we are thinking. The very next day that the shop is open, we come along to say to please cancel the order and give us the money back, since we really don't need that stuff. And this has turned out to be impossible! The furniture is damn probably not EVEN MADE YET, and we can't cancel the order and get the money for the stuff we are not taking? Where is the logic? What about those shops who even take your purchases back, having you had it home(!) already and give you your money back with the smile on their face? Such shops are not rare to find, so I don't understand why our demand was that of a big deal. Anyway, here we are, stuck with the cheque of about 350 euros we are obliged to spend in this shop while the wouldn't give us our money back. Long live capitalism that gives us a choice to go to shops with smarter management and never ever again cross the doorstep of Domo with its cavemen-time approach. Think for yourself if you want to deal with them yourself. Best of luck if you decide to do so!

Grand magasin de meubles qui se trouve un peu eloigne de Bruxelles, deja pour le trouver il faut avoir de la chance, on y a essaie plusieurs fois mais sans chance, on a du y aller avec quelqu’un qui connaissait car sinon pas moyen. Le magasin est tres grand et a un style plutot vieux, tres serieux. On y trouve des meubles du salon, des chambres, des bureaux. Personnellement c’est un style qu’on n’aime pas, mais si vous aimez les meubles etaient des qualite.. et meme si le magasin etait dans la partie « flemish » ils parlent tres bien le francais !

Héél erg teleurgesteld. Leveringstermijnen worden zonder verwittigen herhaaldelijk flagrant overschreden. Een kleintje dat groot wil zijn, maar logistieke slagkracht mist.

Zeer leuke interieurwinkel. Bijna ons heel meubilair komt uit deze winkel. De collectie valt bij ons zeer goed in de smaak, en over de levering, en dienst naverkoop kan ik ook alleen maar positief zijn. Wij zijn tevreden klanten, en waarschijnlijk zullen wij hier in de toekomst zeker nog dingen gaan kopen!