We have never had such a terrible experience...
After a nice day at the waterfalls of Coo, we planned a night at L'Entre Nous and celebrate the New Year in the village. When we arrived the receptionist didn't want to speak anything but French -which is understandable but not really helpfull-. We asked for the room as the hotel smelled stuffy and smokey. The room was small, old and definitely haven't had good care to it in the last years. Not worth the €87, especially since breakfast wasn't included.
About the breakfast - we had to indicate whether we wanted it immediately at arrival (around 5pm) because otherwise we couldn't get it the next day.
When we asked what the cancellation policy was (because it was really stuffy), the receptionist started to say that this was not his problem and we should arrange it with Booking. We said we just wanted to know the option and for some reason he started to shout to go back to Booking and that the €87 was our problem. At that point a woman came to from the kitchen and joined the receptionist in shouting and swearing at us. When I asked what happened with customer service they shouted at us that we were not their customers and that we needed to get out. - without knowing, we were kicked out the hotel.
The picture taken is of the front of the hotel when we left. You can see the agressive receptionist was following us outside whist swearing at us! He even took my license plate!
Do yourself a favor and keep scrolling to the next hotel.
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